CEO Speaks, Sage Advice During Turbulent Times,

CEO Speaks, Sage Advice During Turbulent Times,
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Monday, July 27, 2009

Telephone Repair from the biggest vendor in America

July 16th a thunder storm rolled into town, as the rain came down the telephone land line began to ring. One ring, hang up. One ring, hang up. One ring, hang up...and no one was touching the phone. The DSL continued to work. July 24 received a call on the cell phone, the repairman was on the property and insisted "a short is on the line and it's in the house. When you get back into town report the problem again."

So why did I receive a call on the land line upon returning to my home Sunday, July 26th? Out of service for over one week, the repairman insisted we have a short on the line, definitely inside the home yet the DSL is working and today the land line works too. No one from the telephone company has been in our abode. Well, the line is working if you can hear through the static on the line.

Now I'm wondering if the repairman even knew what he was doing. Have all the competent repairmen been laid off from one of the largest companies in the US or at least they once were? Need to buy another company soon? Maybe the next company purchased has some younger repairmen that have had some good training. Oh, well maybe there isn't any other company to buy. Makes you wonder about all the acquisitions, mergers, competent training, corporate competence while continuing to pay the bill for this pitiful service. Just maybe we'll receive another $10 credit like we did when we had no service in August 08.

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