Telephone Repair for Out of Service Condition

July 16th a thunderstorm rolled into town. As the rain came down the telephone began to ring, one ring, hang up, one ring, hand up, one ring, hang up. No one was touching the phone. A neighbor was attempting to call to see if we were having the same problem she was experiencing. Reporting the trouble promptly I was informed it would be fixed July 24. Sure enough July 24 I received a call on my cell phone. The repairman insisted the line had a short and the short was inside the structure. I was informed to call again so a repairman could be dispatched to fix the short inside the house.

Inside repairs cost more but not sure that was the repairman's motive, probably just incompetence. Upon returning to town July 26th, Sunday evening a call came through on the land line. The transmission was clear on the line. Today, we have static so bad the telephone line is useless.

Maybe all the competent telephone repairmen have been laid off? Maybe this company needs to make another acquisition or merger to gain competence in the repair department? Maybe they'll give us a $10 credit like we received when the telephone was out in August 08 for 18 days? All this time the DSL is working fine.

Telephone Repair from the biggest vendor in America

July 16th a thunder storm rolled into town, as the rain came down the telephone land line began to ring. One ring, hang up. One ring, hang up. One ring, hang up...and no one was touching the phone. The DSL continued to work. July 24 received a call on the cell phone, the repairman was on the property and insisted "a short is on the line and it's in the house. When you get back into town report the problem again."

So why did I receive a call on the land line upon returning to my home Sunday, July 26th? Out of service for over one week, the repairman insisted we have a short on the line, definitely inside the home yet the DSL is working and today the land line works too. No one from the telephone company has been in our abode. Well, the line is working if you can hear through the static on the line.

Now I'm wondering if the repairman even knew what he was doing. Have all the competent repairmen been laid off from one of the largest companies in the US or at least they once were? Need to buy another company soon? Maybe the next company purchased has some younger repairmen that have had some good training. Oh, well maybe there isn't any other company to buy. Makes you wonder about all the acquisitions, mergers, competent training, corporate competence while continuing to pay the bill for this pitiful service. Just maybe we'll receive another $10 credit like we did when we had no service in August 08.