CEO Speaks, Sage Advice During Turbulent Times,

CEO Speaks, Sage Advice During Turbulent Times,
back cover

Tuesday, July 28, 2009

Stepping out of the box; email regarding Nortel bankrupcy

There will be inventory around for a while. Ericson will be picking up the maintenance...consider this, some carrier networks have huge switches made by Nortel. Someone will have to pick up the remaining equipment. Just be careful when selecting a vendor, any vendor.

ATT is not what BellSouth was to customers. Unfortunately this business has become the used car sales of the 70's & 80's. Example: My landline has been down since July 16th...still out of service today...it may be another week or so. In August 08 we had no landline for 18 days. They were so generous and gave us an $10 credit!!

Sadly, corporations only care about the bottom line. Well customers are the bottom line, it is their money and there are people talking. At the rate they are going ATT may be in peril soon too. Customer want to dump them because the intelligence has retired, been laid off. Customer service has be delegated to a voice response unit.

No comments:

Post a Comment