When corporation fail to train on communication techniques they are wasting money daily. I have proof of Fortune 500 companies not talking to their employees and the results were wasted time and money. Big money! One very gray area for any form of installation is a starting point for documenting revenue loss. The proof part is all the stories I have for government agencies and corporations when installing fiber. The order were invariable wrong because sales people did not understand why 1) addresses needed to be accurate
2) contact names correct
3) verify vacation time & holiday schedules
4) have alternate contact
5) verify phone numbers
6) verify reliable employee
7) verify dates
8) verify complexity
9) verify availability
10) verify costs regarding location, graphics, distances from equipment to cable to buildings from SWC or serving wire center
The list isn't complete, it's a starting point for complex installations. Today my example was poorly written directions for installing a washer & dryer...time is money with any installation, technical or not.
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