Whether you're buying soft phones, desk top phones or new laptops ask for some training to go with the purchase for the corporate environment. Someone may question why I occasionally touch personnel issues. Because corporations are not closed environments. All departments just like a family, impact on one another. When we start thinking we're a closed environment is when you might as well lock the doors and throw away the key. There are times this is difficult to remember especially when things are going very well or not so well.
Our youth is great at training especially on new technology. Their entire life has been spent with gadgets, maybe they don't have expertise in a lot of ways, but they are savvy with our e-environment.
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