Reducing Access Costs

Earlier this year an insurance company shared a story about buying VOIP and having such a time with the quality they had to "throw the system out" was their exact verbiage. Speaking with a VOIP vendor this morning the representative with the VOIP vendor spoke of customer expectations in knowing there will be some latency issues, a power outage will take you down unless you have battery backup. Large institutions can not be vulnerable. Hospitals and other critical care related industries can not be left vulnerable in any way or people die. It's that simple. We witnessed that during Katrina when New Orleans suffered in every way and people were helpless for search and rescue efforts. For some it was too little, too late. Be cautious when hopping on the latest and greatest bandwagon. Check out like industries using the same technology, get references, call and ask about specific applications. Make sure you know not all vendors and not all equipment is comparable.