Gone Awry

We need to tweak a few things especially our values. Customers are the ones that bring us revenue so we need to better our customer service, no more off shore customer service, no more VRU units that do not work right, no more panning off customers to VRU units with no options. The smart business person is the one that says, "my clients are my revenue", the check implies the money, 401K, benefits, options, etc. come from the company you work for, NO SIR, they come from the client/customer. Let's get back to values! Please