CEO Speaks, Sage Advice During Turbulent Times,

CEO Speaks, Sage Advice During Turbulent Times,
back cover

Tuesday, April 28, 2009

Toll Free Service for Clients calling YOU

Please if you have a toll free number, yes publish on your website but also have your local number listed below or above the toll free number. When the local number is not easily found on the website it's saying, "we have no local business". Why would you want your local customers to call on a service you pay for to have the contact? The company is already paying for business lines so those calls are added expense. This is the same impact on publishing a toll free number in the local paper directory. Why pay for local publishing of a toll free number. With cell phones being used more and more for all calling the clients are being charged for cell minutes and the toll free service client is paying too. Double charges just do not make good business sense.

No comments:

Post a Comment