Writing and the quigmire of words

So often writing is a reminder that words can be intent-ed to convey one meaning and yet another is interpreted. So is telecommunication and all the possible problems associated with installation for access and hardware. An order flows and upon reaching a certain spot is deadlocked with no movement...stopped. Why? electronic orders that flow between carrier and local retail provider or carrier to carrier can have dozens of fields. Each field has a code. The stop? Wrong code in conflict with yet another code on the same order. These problems have a tendency to clog up the process; delayed installations and other communication flowing. So often those issuing the order send an email to "resolve" the clogged order. Email is NOT a way to solve any problem. Telephones are just tools to eliminate distance but it still takes person to person communication, over the phone sometimes, to eliminate the problem (s). Non-verbal language studies convey over half the meaning of language conversations, so how many non-verbal cues do we get from type written words? A pause for thought.

I can not stress this enough. Communication is critical for success in relationships, in corporations between department, in working successfully to the benefit of all, in building bridges between customer and provider. Talk may be cheap but it is also why we have a voice.