CEO Speaks, Sage Advice During Turbulent Times,

CEO Speaks, Sage Advice During Turbulent Times,
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Wednesday, December 23, 2009

Writing and the quigmire of words

So often writing is a reminder that words can be intent-ed to convey one meaning and yet another is interpreted. So is telecommunication and all the possible problems associated with installation for access and hardware. An order flows and upon reaching a certain spot is deadlocked with no movement...stopped. Why? electronic orders that flow between carrier and local retail provider or carrier to carrier can have dozens of fields. Each field has a code. The stop? Wrong code in conflict with yet another code on the same order. These problems have a tendency to clog up the process; delayed installations and other communication flowing. So often those issuing the order send an email to "resolve" the clogged order. Email is NOT a way to solve any problem. Telephones are just tools to eliminate distance but it still takes person to person communication, over the phone sometimes, to eliminate the problem (s). Non-verbal language studies convey over half the meaning of language conversations, so how many non-verbal cues do we get from type written words? A pause for thought.

I can not stress this enough. Communication is critical for success in relationships, in corporations between department, in working successfully to the benefit of all, in building bridges between customer and provider. Talk may be cheap but it is also why we have a voice.

Monday, December 21, 2009

Applications again

After almost 30 years in a business one would think there is little non-touched about an industry yet unique challenges are on the horizon. A new application for learning, which is a quest of mine, sought or not, I find learning a love relationship. The brain is challenged into strategic mode, analytical processes surface, creative mode rises and yet another(learning) curve bits the dust...always learning, always a challenge, another feat mastered...or at least lessened to a fraction of the formidable science of selling, consulting and coaching so everyone walks away feeling better and adding money to the end result; company and person. The Great American Dream is alive and well, one only must embrace the negative, ignore that which we can not control, continue to march into positive solutions and be all we can be, here and now.

All that said...this holiday season...for anyone in the reading audience...

My heart goes out to people in need, those without hope, needing food and shelter, abused, neglected, hungry, angry, yet I can not heal those I do not know. My prayer this holiday season is to touch some one's life...someone cares...computer access or not...touch someone in your environment to heal this nation in distress, a nation of people needing to know someone cares. A gentle touch, a kind word, a violation forgiven, to say "I care about you". God Bless all those who read this message.

Thursday, December 10, 2009

Technology speaks again

Researching a unique process for an upcoming project I have found a wonderful source
for information. There is nothing so unique and informative as someone with different life experiences then ourselves. Those born into another culture, living in a different country, experiences beyond our scope or focus are rich sources of information. Especially when we need that information to apply to our livelihood. Reaching out to touch another person is extremely rewarding. Recently having the opportunity to hear several people speak that were from other countries and I walk away with my cup filled and overflowing. One such person has began publishing a magazine called 4Love. During the conversation with one of the co-owner he said everyone talks about love and yet few write on the subject. Very true.