cell bills going up?

A colleague recently shared a story about a corporate audit where she saved the company over 8K dollars a month. The culprit was text charges...employees think that's the way to communicate but it not acceptable when a company is paying the bill. Voicemail may go by the way side but email and voice calls are still the way to do business...sorry twenty somethings. Texting is expensive and I resent customers costing me money because their lives are organized enough to understand it is not appreciated.